Incident Analyst
ALIBAY | PAROW, WESTERN CAPE
Job Description:
The Incident Analyst plays a crucial role in maintaining Service Level Agreements (SLAs) by monitoring ticket movement, ensuring conformance to customerâ€.
We are looking for a new employee to start their professional journey with us. If you are dedicated and willing to learn, this position could be yours!
- Requirements:
- Willingness to learn and grow.
- Basic communication and organizational skills.
- Ability to work in a team.
- Basic computer skills are desirable.
- Responsibilities:
- Provide support in administrative and operational activities.
- Answer calls and manage correspondence.
- Organize files and documents.
- Participate in various projects and activities.
- Benefits:
- Transportation allowance.
- Meal allowance.
- Medical assistance.
- Development opportunities and growth.